web-based (Intranet/Portal/Extranet) application analyst San Francisco CA 415
Guided by department objectives and priorities, provide strong, hands-on technical ownership of the web-based (Intranet/Portal/Extranet) application environment including both infrastructure and application integration/development. Scope of responsibility includes static and dynamic intranet web sites, intranet portal and extranet web applications. Ensure client service and satisfaction is attained in all areas of position.
Portal/Intranet Development and Maintenance Duties
1. Working with external vendor(s), serve as internal technical lead to develop an enterprise portal implementation for 2,500 users, using MS Sharepoint.
2. Develop intranet and extranet solutions using MS Sharepoint, including the creation of custom web parts using .NET.
3. Responsible for programming and troubleshooting activities (writing, testing and debugging code, using .NET) for both purchased and proprietary programs.
4. Serve as the internal technical lead for the MindServer (Recommind) enterprise search deployment.
5. Configure and customize portal and enterprise search programs for team/practice group/project needs based on specific client requirements..
Administrative Duties
1. Create and maintain supporting technical documentation for programs.
2. Responsible for overseeing technical solutions provided by program vendors.
Technical Support
1. Provide technical support for the Intranet, Portal and Extranet technical applications/infrastructure.
2. Provide SharePoint and enterprise search specific 2nd level support.
3. Provide technical support for assigned web applications.
Professional Development
1. Remain current in industry trends in Technology Services and the legal profession.
2. Ensure expertise in technology relevant to the position; proactively use most current technology to further teamwork, client service, and efficiency.
3. Participate on projects that increase the value of services to clients, attorneys, timekeepers and the Firm.
4. Ensure client service and performance consistently meets Career and Compensation Management Program (CCMP) expectations for Matrix Level 8.
5. Regularly review position against Matrix expectations and develop goals to further increase position value.
QUALIFICATIONS
Education and Experience
1. Bachelors degree in Computer Science, Information Technology; Software Engineering; or, related field preferred.
2. A minimum of 4 years experience as a system administrator of a Microsoft-based web infrastructure including ASP/.NET; VB/C#, FrontPage; IIS; IE; SQL Server; Access; and, Windows 2003 Servers
3. At least 5 years experience in developing and supporting web-based information retrieval systems on the MS Windows platform. Experience with .NET/Visual Studio required MCSD certification a plus
4. A minimum of 2 years administrative and development experience using Sharepoint 2003/2007 (Windows SharePoint Services AND Sharepoint Portal Server).
5. Prior technical/integration experience with any of the following is a plus: MS Office XP, Hummingbird/DOCS Open, MS CMS (Content Management Server), Interface Software/Interaction
Teamwork and Applied Skills
1. Strong sense of accountability, taking ownership over projects and responsibilities and resolving issues proactively.
2. Ability to analyze needs and to determine priorities based on business objectives.
3. Talent for delivering client service through teamwork.
4. Strong written and verbal communication skills.
5. Ability to assess information, anticipate issues and outcomes, and make effective decisions.
6. Strong motivation to expand services within position.
7. Ability to identify and support strategic objectives within the position.
8. Ability to multi-task, to set and meet priorities, and to plan work to meet deadlines.
9. Highly effective organizational and planning skills.
10. Flexibility regarding work schedule to meet position needs outside of regular business hours.
11. Ability to work effectively under pressure and to meet deadlines under sometimes stressful and changing conditions.
12. Skill to assess issues and needs and to provide responsive solutions.
13. Strong project management skills.
14. Strong team player skills and ability to work collaboratively with diverse
